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The Definition of Good Customer Service

With Beacon, you can see customer information in the sidebar of your chat conversation with details that may help guide the conversation, such as company name, previous support interactions, and pages the prospect viewed before asking for help.

  • You can politely ask for clarification to make sure both of you are on the same page.

  • Computers in Human Behavior, 75, 749—756.

Surveys that are automatically generated Automate customer satisfaction surveys by setting up drip messages.

  • Sales follow-up Not only are sales follow-up critical, but it is also crucial to learn customer behavior.

  • Your messages have me so distracted.




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